CSG Hospitality, LLC (“Dogs & Cream”) Privacy Policy

Thank you for visiting the website for Dogs & Cream. CSG Hospitality, LLC and its affiliates (“Dogs & Cream,” “us,” “our,” and “we”) are committed to safeguarding your privacy, and we take your privacy seriously. We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice, or our practices with regards to your personal information, please contact us by email at support@dogsandcream.com
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When you visit our website dogsandcream.com (the “Website“) or Dogs & Cream Rewards App (the “Mobile App”) and more generally, use any of our services (the “Products” or “Services“, which include the Website), we appreciate that you are trusting us with your personal information. We take your privacy very seriously. In this privacy notice, we seek to explain to you in the clearest way possible what information we collect, how we use it and what rights you have in relation to it. We hope you take some time to read through it carefully, as it is important. If there are any terms in this privacy notice that you do not agree with, please discontinue use of our Services immediately.

By accessing our websites, you indicate your informed consent to this Privacy Policy posted on this site. If you do not agree to the terms contained in this Privacy Policy or the Terms and Conditions, please do not use our websites or any services offered by our websites or provide any personal information to us.

Accessibility

Dogs & Cream strives to make our Website and Mobile App accessible to all parties according to the Americans Disabilities Act according to current compliance & design standards. If for any reason you find issues, please notify us by email at support@dogandcream.com.

Types of Information We Collect

Dogs & Cream does not require visitors to submit personal information that uniquely identifies the visitor while visiting the Website. Visitors may be required to submit personal information to register for online promotions, surveys or other transactions, services or activities. Personal information that may be requested on promotional registration pages include name, date of birth, gender, email address, phone number or other information.

If you choose to access our social network pages, or connect or otherwise link to our Website with your own social network page, we may collect social network profile information that you have made publicly available through your social network account settings. If you make purchases through the Website or other Services, you may provide your financial account information, such as credit card number and other payment information to a third party affiliate partner. If you have opted to enroll in our email club, text club or Dogs & Cream Rewards, you will occasionally be notified about special promotions and offers that we think you will find valuable. If you take a survey, apply for a job, contact us, or interact with us in various other ways, demographic information, dining preferences and other information you choose to provide, may be collected.

When you visit our Website, we may collect non-personal information that is passively or automatically collected from you, such as browser, device or technical data by means of cookies. A cookie is a small amount of data that is sent to your browser from a Web server and stored on your computer's hard drive. A web beacon is an object that is embedded in web page or email that allows us to understand whether the web page or email has been viewed. Dogs & Cream may also use third-party website analytics tools (such as Google Analytics) that collect information about the user traffic on the Dogs& Cream Website. The information may collect by automated means and may include, but is not limited to, device internet information such as IP address, type of device used, operating system, web browser, date, time, duration of time visited, page views, repeat versus first time visitor and other website traffic information. When you visit our Sites, we may also automatically infer general location information (e.g., city, state) based on your IP address, or when using our Mobile App, through GPS information (if you elect to give our app permission to access your location).

Your web browser or device may let you choose your preference of allowing sites to collect your personal information and online activity. Our Website may not respond to your set preferences regarding the collection of your personal information and may continue to be collected on the Dogs & Cream Website in the manner mentioned in this Privacy Policy. CSG Hospitality, LLC or third party service providers may also collect aggregated or anonymous data that does not directly identify you from usage activity on our Sites.

Most web browsers and some mobile operating systems and applications include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this Privacy Policy.

How We Use Your Information

In general, we may use your personal information to:

• Third party affiliate partner may charge your credit card the cost or transaction fee associated with the Products or Services at your request;

• Register you for an account on the Services or Mobile App, including a Rewards or other loyalty program account, and manage and maintain your account;

• Administer surveys, contests, sweepstakes, or other promotions through our Website, Services or through social media;

• Send you emails or other information or materials you request;

• Respond to your feedback, questions or comments and provide customer support;

• Respond to your request for career opportunity;

• Communicate with you about only DOGS & CREAM products, services, offers and promotions (we will never sell your data to a third party);

• Operate, evaluate, and improve our business and the products and services we offer; or

• Comply with applicable legal requirements and industry standards.

We will share your personal information with third parties to fulfill your requests for Products, and we may share your Personal Information with third parties who perform services for us or on our behalf. You expressly consent to the sharing of your personal information with these third parties.

DOGS & CREAM might also use your personal information, alone or in culmination with the information submitted by other users, to improve the Website or Services navigation, infrastructure or analysis. In addition, we may use the information collected through cookies to identify and authenticate visitors so that we can provide more customized information and services to visitors, and to improve and update our Website, Products, and Services. We also may use the information we obtain about you in other ways for which we provide notice at the time of collection.

Out of respect for your privacy, we give you the option not to receive these types of communications. If you would like to cease receiving any such communications, follow the instructions for unsubscribing in the promotional emails we send you, or by contacting us at the email address or phone number below. You may not opt out of non-promotional communications from CSG Hospitality, LLC, including confirmation messages regarding successful order requests.

We may share some or all of your Personal Information with "affiliates" (parent company, subsidiaries, joint ventures, or other companies under common control), in which case we will require our affiliates to honor this Privacy Policy. If our company or our assets are acquired by another company, that company will possess the Personal Information collected by us and it will assume the rights and obligations regarding your Personal Information as described in this Privacy Policy.

We may disclose your Personal Information if we believe in good faith that such disclosure is necessary (a) to comply with relevant laws or to respond to subpoenas or warrants served on CSG Hospitality, LLC; or (b) to protect and defend the rights or property of CSG Hospitality, LLC or users of our website.

In some areas of the Website we may provide a link to another website. Other websites, including social media, have their own Privacy Policies regarding privacy and security, which may vary from ours.

Accessing, Correcting or Deleting your Information

At any time, you can review or alter your personal information by visiting your personal profile page. You can also send an email to loyalty@dogsandcream.com if you wish to delete your information, discontinue use of the App, update your account email address, or birth date.

We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

Your Choices

If we have sent you a promotional or marketing email, you may choose not to receive additional emails from us by following the unsubscribe instructions contained in each email. Upon receipt and processing of an opt-out request, Dogs & Cream will, within a commercially reasonable amount of time, remove your information from any email lists used to provide you with special offers in the future.

Children under Age of 13

The Services is not directed to, and Dogs & Cream does not knowingly collect or solicit personal information from, children under the age of 13. Minors under the age of 13 may not be able to participate in certain activities on the Website or may be able to participate only with a parent or guardian. If we learn we have collected or received personal information from a child under the age of 13, we will delete that information. If you believe we might have any information from or about a child under the age of 13, please contact us at guestcomments@dogsandcream.com.

How We Protect Your Information

CSG Hospitality, LLC takes reasonable steps to maintain appropriate physical, technical and administrative security to help prevent loss, misuse, unauthorized access, disclosure or modification of personal information. Although no transmission of data over the Internet or other public network can be guaranteed to be 100% secure, CSG Hospitality, LLC makes reasonable efforts to protect any information you share with us.

Privacy Policy Updates

Dogs & Cream reserves the right to update or change this Privacy Policy at any time. If we make substantial changes in the way we collect, use or disclose your personal information, we will post a notice on this page. Continued use of our Sites following notice of any such changes shall indicate your acknowledgement of such changes and agreement to be bound by the terms and conditions of such changes.